Hollard Consumer Education

I’m sure you’ve all been wondering about how our Hollard Consumer Education training has been going… Well I’m about to give you the full update…

Let’s start right at the beginning in Witbank.  After sifting through all the CV’s that we received, we drew up a shortlist of possible candidates; we then started the interviews to narrow down that list.  We finally settled upon three bright trainers filled with potential and enthusiasm. Senzani Annah Majekane, Mathabo Maluka, and Stella Mathebula were the lucky ladies chosen.

Our three stars arrived in Jo’burg on the 10th of August 2009, a day before we cracked off with our train the trainer.  A content specialist trainer came up from Cape Town for the first four days of training which focused on content, rather than methodology. The remaining 7 days were spent on methodology and practice. Each trainer practiced and ran sections of the 3-hour course, followed by comprehensive feedback on method and content. By Tuesday 18 August, all three training stars were ready to tackle the Hollard Consumer Education project.

We all know that training without experience can only get you so far, so we sent our trainers into the field for some real, live training at a security company, Gremick, Orlando Municipal Offices and an old-age home in Meadowlands.

The trainers were exhausted by the end of our two week intensive programme, however, the repeated drilling of sessions as well as daily tests on content delivered exceptional results. 

The live practice was an essential element in the training process.  Trainers realised very quickly that the conditions they will be expected to work in will often be far from ideal. The classroom in Gremick premises was easily adaptable for the Hollard workshop, which needs 4 tables, but the trainers were forced to adapt accordingly to the rooms at the Orlando Municipality and at the Meadowlands Old Age Home which were small and consisted of only one table.

A prime example of this adaptation was when Mathabo facilitated a workshop in a township outside Witbank called Clarinet. The ‘training room’ was a makeshift church, built out of corrugated iron, containing benches and chairs as well as a priest’s pulpit. She managed extremely well to run a well-attended and enjoyable workshop in difficult conditions, so well in fact that she has been requested to return to the area for further workshops in the future.

To our three trainers, we wish you good luck with the remainder of your journey.  Because of you, South Africa will be a brighter and more empowered country.

Posted under Blog - General

This post was written by Clayton on September 1, 2009